Unable to enable lockdown mode on esxi

 This article describes how to troubleshooting the issue.

Issue: A general system occurred: internal error

I recently encountered the issue, I was unable to enable lock down mode and getting this error on this.

To fix the issue, I followed the below steps.

• Schedule a downtime for this ESXi and migrate the VMs off the host.
• Place the host into maintenance mode and run the below commands on ESXi putty in succession:
• # Stop hostd
• $ /etc/init.d/hostd stop
• # Dump the default host permissions from the config store to a json file
• $ /bin/configstorecli config default get -c esx -g authorization -k permissions -outfile /tmp/tmp.json
• # Delete all permissions from config store
• $ /bin/configstorecli config current delete --all -c esx -g authorization -k permissions
• # Update the config store with the previous json file.
• $ /bin/configstorecli config current set -c esx -g authorization -k permissions -infile /tmp/tmp.json
• # Start hostd
• $ /etc/init.d/hostd start
• Post this you may exit the maintenance mode and attempt enabling the lockdown mode on the ESXi.

Find the below screenshot for referances