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Cannot install the vCenter server agent service. "Unknown installer error"

 This article describes how to troubleshooting the issue

Error's:

" vSphere HA host status"

"vSphere HA agent for this host has an error : vSphere HA agent cannot be installed or configure"

"Cannot install the vCenter server agent service. "Unknown installer error"


Recently I encountered the issue, one of the Esxi host having the issue.

As part of troubleshooting following the below steps:-

> Disable the HA from cluster and Enabled on cluster.

> Not resolved the issue.

> Migrate all vm's to another host.

> Placed the esxi host as maintenance mode.

> Disconnected and reconnected back but not fixed the issue.

> Still issue has persistent even  restarted the esxi host.


Issue has been fixed after removed the fdm VIB.

> Login ESXI host via putty session.

> Run the below command


root@esx0008:- # esxcli software vib remove -n vmware-fdm

Removal Result

  Message: Operation finished successful

 Reboot required: false

VIBs installed:

VIB's Removed: Vmware_bootbank_vmware-fdm_7.0.3-19480900

VIB's skipped:


> Re-enabled the HA from cluster.

>  HA status is showing as configured on esxi host.


Other Links:-


1. Shrinking VMDK Virtual Disk Size on VMWare ESXi

2. Cannot complete the operation due to an incorrect request to the server


Cannot install the vCenter server agent service. "Unknown installer error" Cannot install the vCenter server agent service. "Unknown installer error" Reviewed by Virtulization on November 22, 2023 Rating: 5

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