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Unable to login VDI desktops

 This article describes how to troubleshooting the issue.

I'm facing the issue, when tried to login VDI machines getting the below error

Error: "The SAM database on the windows server does not have computer account for       this   workstation trust relationships"

Cause: Recently created new instant pool and not updated AD container information.

To resolve the issue, need to update correct AD container information.

Following the below steps:-

> Login horizion view administor page by using admin credentils.

> Go to desktop's  and select which desktop are VM's provisioning.

> Edit settings of desktop pool and go to guest customization.

> Update the AD container information. (find the below example of AD container)

" OU=Pool 9,OU=Floating VMs,OU=VDI Workstations,OU=Global Systems"










> Click okay .

> Delete the existing all machines.

> it will create new machines as per policy.

> Now its resolving the issue.



Unable to login VDI desktops Unable to login VDI desktops Reviewed by Virtulization on November 25, 2023 Rating: 5

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